privacy policy for ImproveSpeedPC

In order to obtain a ImproveSpeedPC license key you must register with the site. We ask for your name and email address. Once we obtain your name and email address we will email you your key.

Contact Us

If you use our contact us page we will ask for your name and email address. We use this information for the sole purpose of responding to your inquiry.

Newsletter/Advertisements
If you wish to subscribe to our newsletter or advertisements, we will use your name and email address to send the newsletter or advertisement to you. Out of respect for your privacy, you may unsubscribe from our newsletter or advertisement at any time by using the unsubscribe link provided at the bottom of each newsletter and advertisement or by emailing our webmaster at [email protected]

Our company is totally committed to protecting the personally identifiable information of each and every one of our customers. This document should be thoroughly read so that the policies we have enacted regarding the privacy of our users are well understood. By using this software and/or service, you are agreeing to the policies that are heretofore expressed within this document. Our privacy policy as a whole is considered to fall under the umbrella of the "terms and conditions" that must be agreed to by all users of our products, as well as website visitors. Any and all information which either we request from our customers or our customers volunteer to us is treated under the guidelines and rules outlined here.
Anonymous user statistics may be analyzed for use as feedback, which we may use to tailor our products and services so that they are better suited to the customer's needs. Such information which is non-personally identifiable may be used by our affiliates or subsidiaries for similar purposes of analysis. This may also include which web browser or operating system you are using. We may use logging and/or counter features on our website for traffic monitoring as well as storing the IP addresses of our visitors in our web servers. This sort of information is not personally identifiable, and for this reason we reserve the right to share it with third party companies or individuals. Though we may share it, it is not sold or leased for profit. Internally, all of the aforementioned data may be used for security purposes and intrusion detection, or marketing purposes.
Updating or Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by emailing our Customer Support at [email protected]

We do not sell, share, rent or trade your personal information with third parties other than as disclosed within this privacy policy.
Agents/Service Providers

We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf Aweber. We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for ImproveSpeedPC, we will share your email address as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

We guarantee that our website and software, as well as the websites of all subsidiaries do not harbor any sort of viruses, spyware, or malware. We will never remotely execute any programs or code on your computer except in the event that you request and consent to a "remote desktop" session, nor will we embed such data into any of our software products. Remote desktop sessions may be used for troubleshooting purposes or other reasons not specifically outlined here. None of our products will interfere with the normal operation of your computer's operating system or external installed programs. Our programs do not contain any code which will record personal information or "data-mine."
Some functions of our website may use tools called Javascript. Our servers may need to temporarily store information necessary to progress through dialogues and transactions. If a web browser's security level is set high, these tools may be disabled as they are sometimes used maliciously. One or more features on our website may not work until Javascript is temporarily turned on.
Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site.

Customer Testimonials

We post customer testimonials on our web site which may contain personally identifiable information such as name and a photo. We do obtain the customer's consent via email prior to posting the testimonial to post their name and photo along with their testimonial.

All hyperlinks and advertisements on our official website direct you to the websites of organizations who we have personally ensured are trustworthy and will not steal your personal data. All advertisers, sister-sites, and sub-sites have been run though a screening process as well as an investigation into their credibility. Since we are not in direct control of the content that our affiliates provide, it is subject to change without notice from us. For more specific information regarding the way our partners, advertisers, and affiliates treat the personally identifiable information you provide specifically to them, please consult the privacy policies they have posted on their respective websites.
We may use the email address you provide to us for sending various types of messages, including payment and/or shipping notification, new product advertisements, product update information, and similar communications. We may also send you the contact or website information of third party affiliates by email, including product descriptions which we feel may interest you. Some email messages are essential and cannot be turned off, but things like newsletters and advertisements may be "unsubscribed" from. Please see unsubscribe instructions under the “Newsletter/Advertisements” section above.
Email communications from our company may contain what are called "web beacons" which allow us to track the number of people who have opened or read them. They may also tell us which users opened them, identified by email address.
When using our products or services, we may take steps to help verify your identity through things like email account confirmation, running bank or credit card numbers, or similar data.

Before online transactions can be authorized, our service provider may need to collect and verify personal information which will be assigned to this account. This information will be stored securely on our service providers servers and never transmitted to unauthorized channels, organizations, or people.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

It is the responsibility of the user to check it periodically so that they may be up to date on any potential revisions that may take place in the future. For more specific questions regarding these policies and how they affect you, please do not hesitate to send an email to [email protected] . We will return your request as soon as we are able, and do all that we can to provide you with the information you require. Repetitive, excessively impractical, or other non-feasible requests may be denied so that the legitimate and urgent requests may be attended to. We reserve this right of denial so that we can ensure that the needs of our customers are met in a timely fashion. No serious, respectful, legitimate request will be ignored, but we do ask that you please only send one email until we respond and afford us the appropriate time needed to do so. Please be as clear and articulate in your questioning as possible to ensure its readability and comprehensibility by its reader(s).
In the event that absorption, a merger, or acquisition by or with another company occurs, we ensure confidentiality of all personally identifiable information as well as adherence to the policies in this document During this process, these rules may change or grow to encompass policies set forth by the parent or partner company participating in the merger. You will likely receive personal notification should such an event take place; please be sure to also take note of the potential changes in policy that may be forthcoming following one of these circumstances.
Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at [email protected] Our privacy policy is located at http://www.ImproveSpeedPC.com/privacy.aspx

Should your account become closed or inactive for a long period of time, we may choose to purge all information contained in your profile from our servers. Any user who violates any part of our terms and conditions, including this privacy policy is subject to revocation of a software license, abolishment from our website, and termination of any services that we may have provided. Should any user wish to voluntarily rescind their right to use our products or services they will be given the opportunity to have all of their personally identifiable information purged by request. Again, use the up-to-date information on our contact page to direct such a request, and allow enough time for a response. Users may also use this method to request updates to their personal information should it change. A reasonable attempt to verify the identity of the user making the request will be made to prevent tampering or unauthorized deletion. All verification requests from our company will be sent from the official email listed on the contact page. Should you receive an email from a suspicious address claiming to represent our company which is not listed on our contact information page, and within it is a request of your personal information for verification purposes, do not reply to it. Emails that are suspect may be reported by being forwarded to our customer service department. Our Company Name is BlueCPA and our address is 34 Stanley Road Floor 15 Flat D Hong Kong. You may uninstall our software by going to Start - All Programs - ImproveSpeedPC - Uninstall option to remove our software. This privacy policy covers both our website and our desktop software.